Updating course on technical services functions

This past summer I taught LIS578: Technical Services Functions as part of the LEEP (distance education) curriculum at the Graduate School of Library and Information Science at UIUC. I was contacted today to ask if I’d be willing to teach the same course again next summer because students are already requesting it. The official description of this class is as follows:

“Seminar on the principles, problems, trends, and issues of acquiring, identifying, recording, and conserving/preserving materials in all types of libraries and information centers; includes the special problems of serials management; emphasizes service aspects.”

If I decide to accept this offer, a thorough review or shakeup of the syllabus might be in order. While I mull this over I thought I’d post the question here: What significant changes have happened or are happening in technical services functions that a course such as this should incorporate?

Currently the course is divided into the following parts:

  • Acquisitions/Collection Development (2 sessions)
  • Cataloging: An Overview (1 session)
  • Preservation (2 sessions)
  • Serials (2 sessions)

There is also an introductory session at the beginning and a wrapup session at the end. It’s important to note that this is the only course in the GSLIS curriculum that deals in significant way with serial publications. There are other cataloging courses already in the curriculum and that is why I only touch upon that part of technical services in this course.

The course objectives I’ve written are as follows:

  1. articulate the particular role that technical services plays in the work of the library as a whole
  2. understand the importance of the interrelationship between technical services and other library components including, but not limited to, public services and systems
  3. discuss the role that technology has played, and will continue to play, in the fulfillment of technical services functions
  4. understand past practices, current reality, and future directions in technical services
  5. appreciate the challenges and opportunities of serials management as an important component of technical services
  6. know where to look in the literature and in other information resources (e.g. websites, discussion lists) to understand issues and resolve problems in technical services work

I haven’t found any good textbook on this broad topic that isn’t already out of date and for that reason, I rely almost solely on a large number of book chapter, journal article, and website readings.

One of the main challenges of this course is that there is so much to cover in so little time. Another challenge is to somehow work in more “hands on” type work even though the course is taught almost entirely from a distance via the Internet. A partial answer to the former challenge would be to separate out the whole serials/e-resources piece and I have already proposed that a new course be defined for this (which I’d love to teach). I just need to flesh out a proposed syllabus and objectives and send them in to GSLIS to be considered. In my view, this is where a huge amount of the action is and it behooves every single student to have some understanding of this rapidly evolving arena before graduation as it is almost certainly going to be a large part of their future jobs.

Interesting quote comparing Microsoft to Google

From the Joel on Software Blog comes an interesting quote comparing Microsoft to Google:

“A very senior Microsoft developer who moved to Google told me that Google works and thinks at a higher level of abstraction than Microsoft. ‘Google uses Bayesian filtering the way Microsoft uses the if statement,’ he said. That’s true. Google also uses full-text-search-of-the-entire-Internet the way Microsoft uses little tables that list what error IDs correspond to which help text. Look at how Google does spell checking: it’s not based on dictionaries; it’s based on word usage statistics of the entire Internet, which is why Google knows how to correct my name, misspelled, and Microsoft Word doesn’t.”

E-Archiving tools the next big thing? [Updated]

Some recent developments and announcements make me think that e-archiving solutions may be the next big thing in the world of information technology and libraries. Certainly, things are heating up in this area. Several weeks ago the National Archives of the U.S. announced a contract with Lockheed Martin to develop a tool known as the Electronic Records Archive (ERA). More recently, the Library of Congress gave $3 million to support development of an e-archive solution named Portico, being developed by a non-profit organization called Ithaka Harbors, Inc., which appears to be a spinoff of JSTOR and the Mellon Foundation. Just today, Endeavor Information Systems, Inc. and Sun Microsystems announced a partnership to develop their own e-archiving solution(s). (Full disclosure: Endeavor Information Systems, Inc. is my employer.)

Changes to this blog

After reading Jakob Nielsen’s Top Ten Weblog Design Mistakes (an excellent list), I decided to make some long overdue changes to this blog. In the sidebar, I added an About Me portion containing my photo and some other information. I also reordered some of the sidebar elements so that a new Subscribe section was nearer the top. This section contains the RSS and comments RSS links as well as a form to input your email address if you prefer to be notified of blog updates via email instead of RSS. I also added a new Recent Photos section that highlights the five most recent photos from my Flickr account. If you click on one of these photos you will be able to peruse all of the photo albums I’ve currently uploaded to Flickr without having to leave this blog. Finally, I just read this a.m. about a new Bible verse of the day plugin for WordPress so I decided to add that into the sidebar as well.

My profile on LibraryThing

I’ve been using LibraryThing off and on for the last week and added a small portion of the books in my personal library to it. Steven Cohen at Library Stuff quotes another LibraryThing user as saying that the social aspect of LibraryThing is what makes it so addictive. I agree. It is quite interesting to see how this project develops and expands. The guy who created it obviously put a lot of thought and care into with a lot of handy features. One negative I have experienced is that it is difficult to view or make sense out of different editions of works (an age-old library online catalog problem). This is particularly noticeable the larger the catalog gets (the more books that are added). I need to look at the interface more carefully to see if there are ways to cope with this problem, but my initial thought is, why wasn’t FRBR utilized wouldn’t it be great if the catalog interface was FRBRized? Searching the existing catalog can get me frustrated pretty quickly. I may be missing something obvious, though.

Some thoughts on tagging [Updated]

The other day I was listening to a podcast (NPR: Technology) on the way home. The topic was tagging, which is a hot topic right now in the blogosphere (see ‘Tagging’ Lets Ordinary Users Organize the Internet.’) Some time ago I wrote about tagging with the basic reaction of “Duh, this is the same as library cataloging, or a very lite version thereof.” Now I’m not so sure of my judgment. I am also not so sure about the “goodness” or “badness” of this phenomenon. But there are some things that bother me about it. Maybe it bothers me mostly because of my library cataloging background. I am not aware of other library cataloging “experts” who have already weighed in on this phenomenon. If others out there who are active in the cataloging community have written anything about this, I’d like to hear about it.

Here are some (rather incoherent) thoughts for now:

One of the things that was discussed in the podcast mentioned above was the fact that the concept of “aboutness” was no longer narrowly defined or assigned by someone else, e.g. a librarian. With tagging, you can label something what it means to you, and another person can label the same object something else that means something to them. It allows each person to identify what is important to them. This was viewed as a very good thing. I’m not so sure. I’m not sure exactly how to articulate what bothers me about this except that it seems to assume, incorrectly, that librarians or, more specifically, catalogers, do not already have a system that does much the same thing, but in a different way, with an authority reference structure. I’m not arguing that the Library of Congress Subject Headings, e.g., works well at all. Or that library online catalog systems do a good job of demonstrating a reference structure to their users. All I’m saying is that libraries have developed, and used for years, a system that attempts to identify or tag objects in multiple ways to suit the perspectives of different users. Those who are so big on tagging as something new and different, I suspect, are largely unaware (or dismissive) of this fact.

Another part of this point about the freedom of users to identify something the way they see it that bothers me is that it seems predicated on general moral philosophy so prevalent today. That is, “what is good for me may not be good for you” or “each to his own” and tolerate all views. Noone is wrong, there is no absolute truth. Put another way, tolerance is the value that is most admired in today’s society. I may be spinning this way out of bounds, who knows. But I think that there is something to be said for an authoritative judgment of “aboutness” as a way to bring together all related works. (And I happen to believe in absolute truth.)

I’m wondering whether, as the tagging phenomenon continues on for a while longer, anyone will begin to think differently about its value. Does tagging an object with whatever terms you want really make it easier to find? Does tagging really help “cut through the clutter” or does it instead perpetuate and feed into a scattershot approach to categorization? I’m not sure what the answer will be.

I do know that tagging does help me to discover new ways of looking for or identifying an object, and that is helpful. And from a user perspective I much prefer tagging things in ways that I find relevant rather than having to refer to a standard list of tags, simply because it is easier for me and more meaningful.

I don’t know if anything I’ve noted down here makes sense, because I am not sure yet what to make of tagging in my own mind. I have played around with tagging in places like Flickr and LibraryThing and will continue to follow the development of tagging with interest.

[UPDATE: Just did a little searching around and found something that I had read before but had forgotten about, written by Gary Price @ SearchEngineWatch.com that directly relates to this very garbled attempt at writing down some of my thoughts about tagging. Gary does a better job at describing some of the negatives. I also recommend reading this posting from Clay Shirky's Writings About the Internet.]

New iTunes includes video download

I was excited by the news today that a new video iPod is now available from Apple. I can dream of some day being able to own one of them. I still like the one I’ve got (a 4 Gb iPod Mini), but I’d like to have the battery life and storage capacity in the latest version.

Another part of today’s big news from Apple was the release of iTunes 6.0. This is a major update to the software. The main new feature is the ability to download video. In particular, you can download all of this season’s episodes of ABC’s hit drama, Lost, or some other Disney-owned shows, as well as some short movies from Pixar.

I’ve never seen a whole episode of Lost and it is one of the only shows on TV that I think might be worth watching, so I was intrigued by the possibility of downloading the season premier episode for $1.99, with no commercials. (I think that is a great price, btw, for 40+ minutes of video — remember, with no commercials to disrupt it). So I gave it a whirl. I just finished watching it on my PowerBook G4 using the new iTunes and thoroughly enjoyed it even though the resolution wasn’t that great. I hope this whole concept put forth by Apple today succeeds and that there will be more interesting content made available for download for a reasonable price in the near future. So far, I like what I see. Now, I wonder if I can get away with putting that 60 Gb video iPod on my Christmas list…

Hotkeys now available for Bloglines

Much to my surprise, I noticed tonight that Bloglines has just introduced (apparently) some AJAX functionality of their own. You can now use hotkeys, e.g. ‘j’ for next article, and ‘k’ for previous article; ‘s’ for next subscription, and ‘f’ for next folder. This is cool! I had just mentioned yesterday that the AJAX functionality built into Google Reader was one of the main reasons I might switch from Bloglines. Now, here it is in Bloglines! Hmmm, maybe someone was listening somewhere….