Fed up with Apple criticism

I like Apple products. I continue to buy them when I can. The latest Apple product I purchased is the iPhone 4, and I couldn’t be happier with it. Unless you’ve been living under a rock, you are probably aware of the withering criticism Apple is enduring for the design of its latest iPhone, which centers around the innovative antenna. Lots and lots of virtual ink has been used up on this story so I won’t rehash it here, except to state that I am fed up with all of the criticism of Apple.

A recent blog post from a prominent Apple news-related blog, written by the blog’s editor-in-chief, is a case in point. The writer discusses the recent Apple press conference hosted by Steve Jobs to address the iPhone 4 antenna issue, and describes the event as “acidic in tone,” and “on the very fine edge of insulting.” The writer also makes some valid points about the data presented by Jobs as being “misleading.”

I think many of the criticisms of Apple about this issue have been valid, but I also think they have been overblown to such a great extent that those who voice them are in danger of choking on their own spittle in their haste to vent their spleens. Get a grip, people. I suppose it would also be futile for me to comment that I am quite happy with AT&T as my service provider; because, you know, Big Well Known Tech Wonks state that AT&T stinks so therefore It Must be the Truth.

Below is a comment I left on the above-linked blog post, fwiw:

I am really heartened by some of the responses to this piece, which in my mind, fits into a pattern of negative harping on Apple that simply does not jive with my own experience with decades-long use of Apple products.

Let me acknowledge that Apple isn’t perfect and I don’t expect them to be. Also to note that I think many criticisms of Apple’s overall culture and of Steve Jobs in particular are likely spot on.

However, what I care about is excellence in product design and execution, as well as excellence in customer support. I have never — EVER – received less than excellence from Apple in these areas and this is why I will continue to purchase, use, and recommend their products.

Instead of being put off by this latest “debacle,” I am put off by the overall attitude projected by this writer and the tone of many recent articles published here.

Let me be clear: I’m fine with criticism of Apple. Truly, I am. What I really mind, though, is a pattern of being critical of them over and over again, of an attitude of just waiting to see what we can criticize next about them. Criticize with *constructive* criticism where criticism is due, praise where praise is due. Provide a balanced perspective.

I’m an iPad fanboy

I’m an Apple iPad fanboy now (not a shock to anyone who knows me). Thanks to getting one as a gift from my generous brother, I have been having a fun time this weekend playing with my iPad, loading apps, trying out features, letting the younger kids have a go at it, etc. It’s a pretty amazing computing device! The problem is that i am spending too much time on it.

Looking forward to Spring

Generally I love the four seasons that we experience here in the U.S. Midwest. I even love winter and snow. But I am getting a little bit tired of the dreariness of winter, and I’m looking forward to Spring. Maybe it’s because I’ve been fighting sickness for too long. I wonder what on earth is wrong with my immune system, because it seems like I get sick quite easily.  Part of that may be due to the fact that I need to get off of my rear end and start exercising.  The hardest part of that is just getting started!  I’m sure that if I exercised on a regular basis, I’d feel a lot better and have more energy.

One of the things that keeps me occupied is an ongoing interest in technology.  For example, I am fascinated with the way in which Facebook has become a sort of standard in my daily life.  Recently I’ve reconnected with a dozen or more high school classmates.  These are people I have not seen or heard from for about 25 years.  I hated high school and I have mixed feelings at times about reconnecting with classmates, but I’ve found that the effort is very worthwhile.  I’ve discovered that out of a class size of about 65 people from a small country town in east central Illinois, my former classmates lead distinguished and interesting lives.  Just to give a sampling, one is a highly successful thoroughbred horse trainer; another is a curator for a famous author’s home, now a museum and a place that’s on the National Register of Historic Places. One of my former classmates worked fulltime while raising a child as a single mom AND earned her bachelor’s degree. Another person is an assistant principal, while yet another person is a vice president for a health care company. One classmate is pursuing the same graduate program that I went through, at the same institution.  Two former classmates  are in the military.  These people are spread all over the United States and in some cases live outside the U.S.  And the list goes on…I’ve even reconnected with former neighbors of the subdivision in the small town I grew up in and we are planning to have a neighborhood reunion soon!

I also continue to be fascinated with the development of applications for the iPhone.  I’m biased of course, but I think the iPhone is, by far, the best mobile computing platform out there.  And it keeps getting better.  For example, one of the upcoming applications will allow me to store, manage, and peruse scientific journal articles.  This app will be called Papers and although its purpose seems rather simple at first, the concept and its implications are huge in terms of the way in which researchers and scientists can interact with scholarly literature.

Even my use of Twitter (it’s a love it or hate it kind of thing) has developed and changed over time.  I’ve come to appreciate its benefits and figured out how I can use it in a way that doesn’t drive me crazy.

Anyway, back to the initial point about looking forward to Spring.  On this Valentine’s Day I woke up to a coating of snow that makes everything look clean and bright once more. I hope though that it melts quickly and that warmer weather, green grass, and Spring flowers will arrive soon.

An iPhone, at last

I finally possess an iPhone. It took a while but I did it by selling my Blackberry Curve and my iPod Touch. No regrets at all. I feel good about doing this basically without any money out of pocket, and the monthly data charges are actually less than what I was paying for a Blackberry.

As Michele put it (somewhat sarcastically), there is finally some peace in our household :-)

I had a pretty difficult time getting the phone at Wal-Mart — long story — and I would never normally have bought one there but for some odd circumstances. Oh well. I am extremely pleased with the phone.

WordPress app for the iPhone and iPod Touch

I’m lucky to own an iPod Touch but I can’t help longing for an iPhone 3G too :-) The main difference between them, for me, is that the iPhone 3G can truly be an “always on” device in terms of Internet access because of its dual wifi/cell capabilities. The iPod Touch can only connect via wifi, and I find that aspect of its functionality too limiting. On the other hand, I don’t want the additional service costs that an iPhone would require.

Just about every iPhone application also works on an iPod Touch, but with sometimes significant limitations. For instance, all of that cool location-based functionality that iPhone users get to have isn’t available for the iPod Touch since it is wifi only. When I’m at work, for example, there is no wifi access that I can use. Well, there is wifi access but I’m prohibited from using it. (Oh how I wish for ubiquitous, free wifi wherever I go!)

I’ve tried quite a few of the free apps in the Apple App store and like most of them, but I was particularly excited to read this a.m. of the availability of a WordPress app. This app is free and it works quite well from what I can tell so far. If you are an iPhone or iPod Touch owner and also manage a WordPress blog then this software is a must-have.

Other apps that I particularly like so far include the Facebook app, Twitterific, WeatherBug, and Stanza (a free ebook reader that I think is quite functional). Another free app that I think is really cool but is more of a geeky showpiece than something practical and useful at this point, is PangeaVR.

Some other library bloggers have pointed out the lack of library-oriented applications for the iPhone/iPod Touch platform. I agree that this is unfortunate and I look forward to reading about new developments in this space soon. I wish I was smart enough to develop something myself, but I’m not.

I’m awake but wish I wasn’t

I’ve been awake since about 5 am. I wish I was still fast asleep but our golden retriever, Champ, had an upset stomach and desperately needed to go out. I am enjoying the solitude though but hope eventually I can get some more sleep.
As is the case almost every Saturday the question is, what will we do today? Something fun or something necessary like cleaning or doing laundry or getting groceries? We’ll see.

Have I mentioned that I recently got a refurbished iPod touch? And have I stated how much I love this little computer? Because that is really what it is. It is aptly named because that is what it’s all about: touch. Amazing.

And the possibilities for using it just keep expanding. I was quite impressed — unexpectedly — by Apple’s presentation earlier this week of their work on the iPhone and iPod Touch SDK as well as enterprise features. Some of the apps that people came up with in just two week’s time blew me away. I am a Blackberry fan and owner and I know there are a lot of people who scoff at Apple’s work to compete with RIM. Let me just state that if RIM isn’t worried about this new competition then they are fools. I don’t care how many corporate CIOs are quoted making snarky comments about how Apple isn’t serious about the enterprise. What that simply translates into for me is that such people are just miffed that Apple isn’t kowtowing to them. I have little respect for corporate IT organizations.

Something is coming to town

Something is coming to town…My town…and it’s not Santa. It’s Starbucks. My oh my, what a surprise. We live in a place that is on the outer edges of a large metropolitan area, far enough away from bigger suburbs to be affordable, but not so far away that we miss all of the amenities of living in a big metro area. And truth be told, we already had a Starbucks in town, inside of the local Dominick’s grocery store. I hardly ever went there, though, mainly because that store’s prices are too high and we can get groceries a lot cheaper elsewhere. Anyway, imagine our shock as we drove by a certain area in our town and noticed a construction site with a big “Starbucks coming soon” sign.

Like the opening of an Apple retail store about a 1/2 hr. away, having a Starbucks so nearby is definitely a double-edged sword. In other words, dangerous.

And then I wonder whether my excitement at Starbucks coming to town shows just how shallow I am.

Danger, danger!

I recall one of my favorite people, Steve Irwin, sometimes shouting “Danger, danger!” in his broad Australian accent when dealing with a particularly recalcitrant animal on his show.  His words came to mind when I recently found out that Apple’s newest retail store opening is in an upscale (of course) shopping mall about a 1/2 hr. from my home.  This is really dangerous.  I might be tempted to buy all kinds of things there.  Yield not to temptation, Steve!

Some things old, some things new

I’ve been thinking for a while now about writing down some of the things I knew or experienced when I was younger in comparison to what my kids experience or will experience.

Here is what I could think of (there are lots more that could be added):

Kiwi fruit — I can remember when we had never seen or heard of kiwi fruit. Sometime in the 1970s I remember my mother ordered a box of kiwi fruit, probably from California. It was somewhat of an “event” to open the box and have a taste of this new kind of fruit. My kids have never known a time without this delicious and healthy fruit.

Gas costing less than $1 a gallon — Yes, I can remember when we thought it was outrageous when gas prices rose above $1 per gallon. Those were the days. Recently gas prices have hovered around the $3 range, and higher.

Doors left unlocked — Throughout the entire time I was growing up, my parents never locked the doors to our house, at least to my knowledge. This included times when we went somewhere on a trip and were gone for days. We thought nothing of it. The same was true of car doors. Oftentimes, we left the keys in the car AND the doors unlocked. I wouldn’t dream of doing such things nowadays. ‘Course a lot of that had to do with the area where we grew up, which was in a small, rural farming community. Even so, I know that those of my family who still live there definitely do not practice leaving their doors unlocked any more.

TV — Except for a one brief section of time (funny enough, this was during the Watergate hearings–I remember that because I thought, how boring can TV get?!), we were raised without a TV. My children take TV for granted. Our equivalent, as I think I’ve mentioned before, was Super 8 mm movies rented from nearby public libraries.

Small electronics and gadgets — My father was a traveling salesman and he had a lot of office-type stuff in a room in the basement of our house. One of the things he had was a portable calculator with a neat green LED display. I thought that was incredibly cool, that you could use a calculator without it having to be plugged in! The thing was probably at least eight inches long and four or five inches wide, and perhaps an inch and a half thick at least. But it was portable! Hi tech. Then there was an automated answering machine. The unit was huge, I recall. Again, though, we thought we were pretty hi tech. All of this pales in comparison to all of the electronic gadgets we use these days. There was no such thing as cell phones, VCRs, DVDs, or CDs, either.

Music players — My parents had a pretty large collection of records, as well as 8 track tapes. It’s highly unlikely that my kids will ever see one of these things.

Contact lenses — When I was little, noone had ever heard of or seen contact lenses. If your eyesight was poor, you wore glasses or went without and squinted a lot.

Personal computers — Personal computers just didn’t exist until the early to mid 1980s. I can well recall the first time I ever saw one, an Apple Macintosh II. I also remember the excitement of seeing the first personal computer with a GUI and a mouse, which was also an Apple Mac. My, how things have changed in this area!

Cell phones — The only thing approaching a cell phone that we ever had when I was growing up was a CB radio. Like 8 track tapes and records, I doubt my kids will ever know what CB radios are, although I know they are still used in places.

Pet rocks and mood rings — Need I say more?

“Big box” stores — I grew up in the pre-”big box” store era. There was no such thing as Wal-Mart, let alone Super Wal-Mart. Meijers wasn’t even dreamt of, let alone other types of big box retailers popular these days, like Borders, Home Depot, Lowe’s, and the like. All of our groceries were bought at small, local, regular grocery stores. When we needed tools or stuff like that, we went to the local hardware stores (there were two of them in our little town). The dizzying array of choices for things to buy; the one-stop-shopping places that enable you to get everything from groceries to clothes to toys, all under one roof; these things didn’t exist.

Microwave ovens — We managed to live for years without a microwave, believe it or not ;-) The day my father brought home a microwave oven as a gift for my mother was a memorable one. I think he got it for her on Valentine’s Day. If so, that was the only time I ever remember him giving my mother a present on Valentine’s Day.

Sears Tower — I remember a day when the Sears Tower didn’t exist.

Seat belts and child safety seats — As a family, we traveled many thousands of miles by car when I was growing up.  Nine people in a station wagon.  And we didn’t use seat belts, nor did we have anything like the child safety seats that are so prevalent these days.  Angels must have been pretty busy watching over us!  I find it hard to imagine driving around these days, with my own four kids, and not using seat belts and safety seats.

Now I know more about the iPhone

Last night I watched the 20 minute introductory movie for the iPhone. Pretty interesting! (Although the presenter was, to me, a little freaky. Just personal opinion.) The amount of hype and attention given to the iPhone is overwhelming and threatens to actually turn me off of it. Nevertheless I was impressed by what I saw of the iPhone’s capabilities. Things I particularly like are the auto-switching from portrait to landscape mode that it makes when the user simply turns the phone; the YouTube app; cover flow for flipping through iTunes albums; Safari web browsing; Google Maps functionality taken to a whole new level; and the highly intuitive and useful phone capabilities such as the way to set up conference calls. Yes, this thing has many different capabilities but it is a phone, first and foremost. And I think that really, the “killer app” for this phone is its phone capabilities. (Duh.)

When I first heard about the iPhone and blogged about it earlier this year, I wondered mainly about how easy it would be to use it for inputting text. The movie shows more detail about this aspect but frankly, it doesn’t appear to be any easier to input text than I had originally thought. Apple claims that users who stick with the virtual keyboard will be highly proficient in typing with it in about a week, more so than with any other phone/keyboard device. Somehow that seems doubtful to me.

Another interesting aspect to the infomercial was the complete absence of any demo of the phone’s built-in camera. This isn’t a big deal at all for me; I think the marriage of most cell phones with cameras is a bad idea.

Finally, I still have a major concern about the limited built-in memory (max of 8 Gb).

But why am I bothering to write about something that I probably won’t be able to afford for a very long time, and would find hard to justify spending the money on? Well, because I think it is a very cool product and I am really hoping that it lives up to, and exceeds, all of the hype.