Nothing ventured, nothing gained

Almost every post Meredith Farkas writes provides plentiful food for thought.  She has a real talent for expressing her views and thoughts and for digging deeper into “big issues” than many others.  Recently she wrote about all of the success she has already had professionally and identifies some of the factors that have helped her in her career thus far.  One of the main factors, she writes, is the willingness to take risks.

I agree with her on this.  Nothing ventured, nothing gained.  When I look back on the past sixteen years of being a professional librarian and on what events or involvements I am most proud of, they all involved taking a risk.  I well remember how nervous I was when taking on a fairly major management position after only about three years of being a serials cataloger (which was my first full-time job, ever).  I literally lay awake at night worrying myself sick, wondering, what on earth had I gotten myself into?!  It was definitely a trial by fire.  There were significant conflicts and problems needing to be effectively dealt with literally from day one.  One of the mandates I was given was to completely revamp workflow so that my unit would not only be able to keep up with current receipts (i.e. no adding to backlogs), but to also reduce and get rid of longstanding backlogs, and do all of this with fewer staff than my predecessor.  Because of the quality of the people with whom I worked, these goals were met and a lot of progress was made.  But there was not one day that went by that I didn’t feel nervous or worried about my responsibilities.  It was all worth it, though.  I grew personally and professionally by leaps and bounds.

Then there was the opportunity to lead a major professional library organization, which I’ve talked about a bit in the past.  I had never dreamed it would be possible to be nominated, let alone elected.  Yet I went ahead and agreed to be put on the ballot, anyway, in spite of others whom I respect telling me that I shouldn’t expect to get elected given the caliber of the person I was running against.  I thought, why not?  If it happens, it happens, and if it doesn’t, well, it would be good experience either way.  To my delight and shock, I won.  I was the youngest elected president in NASIG’s history (I think I still hold that particular record); I had no prior Board experience; everyone else with whom I would be working was deeply experienced and significantly older than I was at the time.  I think the Board member (Carol Diedrichs, now Dean of Libraries at Kentucky) who was nearest to me in age was ten years my senior.  This is not a bragging session but rather a way to make clear just how big of a risk this was for me.  I was delighted, yes, but completely, utterly terrified as well.  It was one of those situations where you need to be careful what you wish for, because you might get it.

A third milestone event involving a big risk on my part was agreeing to teach a class in the distance education curriculum at my alma mater, UIUC GSLIS.  This class had been taught before but I basically had to start from scratch to create the course.  Again (and honestly, this is no exaggeration) I was terrified.  I can’t tell you how many times I mentally kicked myself, saying to myself, “Why oh why did you ever agree to do this!”  The fear of failure was so all-consuming.  I lost countless hours of sleep.  I couldn’t eat sometimes, I felt so nervous.  And that was just before the class started.  When I had to do the class every week, each time was like the first time and I was nervous, self-doubting, and upset every time.  I would get home from work and after Michele and the children were in bed, I’d go and work on the class until two or three a.m.  I managed to survive for about five weeks of this, and then I became really, really sick with meningitis and ended up in the hospital, twice.  Because of the love and kindness of others who stepped in and helped me out, I was able to get better and finish the course.  I felt that I had done a terrible job but at least I had done it.  I went on to teach that course two more times.  It got a little easier with time but it still felt like a huge risk.

I have to say that there were other risks I took where there was significant failure on my part.  For example, one of my best library friends asked me to co-author a book with her, and I agreed.  Yet instead of fulfilling my responsibilities, I largely left her in the lurch.  I’m still trying to get over the guilt of that experience and it happened years ago.  Sadly, that isn’t the only example of failure.

Aside from this blog, I have largely withdrawn from direct, active participation in the profession.  My choice.  But I want to point out that risk-taking didn’t end there.

A tumultuous and highly risky decision I made in the early 90s was to leave the Christian fellowship in which I had been raised since I was a baby.  Repercussions of this decision exist even today and probably will bother me all of my life.  I completely left the society and “comfort zone” that I had known and functioned within all of my life.

There was more change to come a few years later.  Probably the riskiest thing I ever did in my whole life was to ask Michele if she’d go out on a date with me and then, within a short time after that first date, I asked her to marry me.  Incredibly, Michele (and Keegan, whose permission I asked for) said Yes.  As a result, in one fell swoop I took on the role of husband AND father, two things I had never done before.  These roles have dominated my life since, and I have no regrets at all.  Each additional child we were blessed with was yet another step into the unknown in so many ways.  Moving several times, taking new and different jobs, were all involved in the risks I’ve taken in recent years.

How grateful I am to have even had these opportunities!  Many of them were presented to me, but also, many of them were opportunities I actively pursued.

It’s not all been successful.  I have failed miserably more times than I can count.  But I have also enjoyed success (although I’d define “success” in a much more well-rounded way than some).  I have experienced things I would never experience if I hadn’t stepped out in faith and told myself, Give it a try!

Proposal for e-resources management course

One of the things that came up in conversation a few times when I was at NASIG this past weekend was that last year I made a proposal to UIUC GSLIS for a new, advanced course on electronic resources management. My intent in proposing this new course was that an existing course that I taught, Technical Services Functions, would be a prerequisite as would perhaps one or two other existing courses. More than that, however, my goal with this course is to get GSLIS students some much-needed focused exposure to the increasing dominance of e-resources (especially serial e-resources) in libraries of all types. Such a course is, in my view, long overdue. And the students themselves are clamoring for it.

Several people I spoke with at NASIG showed interest in what I had proposed so I have dug the following draft syllabus outline out of my email (thanks, Gmail, for making it so easy). If you have a moment and are interested in this topic, let me know what you think about it, either by commenting on this post or sending me an email.

Electronic Resources Management: A Suggested Course Outline
—————————————————————————
I. Definitions and Distinctions
a. What is an e-resource?
b. How does it differ from and how is it similar to other, more traditional library materials?
b. Overlap with integrated library systems work, serials management, acquisitions, collection development, etc.
II. Conceptual Framework
a. Access vs. ownership for libraries
b. Effect of living in an Amazon/Google/iTunes worlds
c. Relevance and authority issues for e-resources vs. other library material
d. Virtual vs. in-person library service
III. Types of E-Resources
a. E-journals
b. Websites
c. E-books
d. Databases
e. Other
IV. Management Challenges
a. Diversity of selection and workflow processes
b. Explosive growth in availability
c. Preservation issues
d. Issues for intellectual access (e.g. website lists or links vs. traditional cataloging vs. other methods for organization)
e. Licensing and copyright
f. Fiscal resources
g. Balancing “traditional” vs. e-content
h. Rapid change and high user demand
i. Evaluation of use vs. cost and other metrics
V. System Tools for Managing E-Resources
a. Locally developed
b. Commercial tools
c. Classes or categories of tools (e.g. OpenURL resolvers vs. ILSs vs. ERMS vs. Other)

Life is hard

Life is hard.  Do you ever feel so overwhelmed, so downhearted that you find it hard to literally and figuratively put one foot in front of the other?  When doing even the most routine and little things seems impossible or too much to handle?  When you can burst into tears at the drop of a hat, or, worse, sink into the isolation of your own mind and cease communicating with others around you because you hurt too much?

Somewhere I read once that depression is the result of unexpressed grief.  There is a lot of truth to that definition, I think.  I feel a lot of grief today and most days, grief that somehow I can’t express and get out there and purged from my system, like smoke from a smokestack.  Would that I could let it out so that it might disperse and lose its grip on me.

I know what is happening in me and around me but still I tend to shut down.  I know it is selfish and that’s a bad thing, so I try to get out of the mire but with limited success.

Today I was going to speak at UIUC GSLIS but I canceled my trip early this morning.  Michele had a very bad night and it was clear around 3:30a that there was no way that I could go and leave her in that state.  My mother-in-law was going to be with Michele most of the day but I would have had to leave at 5a and she wouldn’t have been able to get to our house until 9a at the earliest.  Michele was scared and I was, too.  I don’t regret the decision for a moment.  It was the right thing to do.

Yet I feel like I let others down, especially the Hendersons, the husband and wife team who’ve been such good friends to me and who invite me every year to speak to their class.

So many different thoughts and emotions are swirling around in my head.  Why is this happening to us?  Will there be an end, a result, a treatment for Michele?  Will we need to deal with this for the rest of our lives?  How on earth can I keep it all together for her sake and for the sake of our children?  Then I think about how fortunate we are, and how blessed.  So many other people suffer so much greater hardship, worse than I can imagine.  I know there are people who are dealing with loved ones who’ve died, who struggle to find something to eat and go hungry for days, who are in excruciating pain and misery.  How selfish is it for me, in contrast, to feel this way?!

Above all else, though, is the certainty in my mind and heart that our God cares, more than I will ever know, and that He will provide us with all we need.  Though life is hard, I will trust in Him.

Some crystal ball reflections

Recently my mentee at UIUC GSLIS asked me to look into my crystal ball and articulate some thoughts about what lies in store for technical services librarianship. What follows is my response. I publish this here because although my points aren’t polished and well-defined, what I wrote to my mentee expresses some of what I personally think about library-related topics that are popular right now.

Where do I start?! Those who work in tech. svcs. are in need, more than ever, of a management mindset. Not necessarily management responsibilities, but a management mindset. By this I mean that we need to understand the broader pressures and trends that managers, especially upper-level managers, have to cope with and prepare for. We can no longer be (if we ever were) narrowly focused on, say, cataloging of print books and only print books. This luxury only exists in a handful of really large or special libraries. We need to be very aware of user-oriented trends such as the whole “social web” or Web 2.0 discussion, and how that might alter user expectations of what we provide to them in terms of access paths to information.

In terms of concerns and anxieties, well…I am reminded of a quote I always see in the signature of emails written by a friend of mine: “Delete: Bathwater. Undelete: Baby.” This causes a smile to come to me every time I see it. Put simply, I worry that in the rush toward new technologies, new ways of interacting with and meeting the needs of users, too many of my colleagues find it easy to forget or ignore what is in the past. In many ways I do believe the Bible verse that states something like this: “There is nothing new under the sun.” I believe this has application in libraries. We are not to be bound (pardon the small pun) by the past, necessarily, but we at least need to acknowledge a.) that there is a past and b.) understand at least some of that past to put the present and future into a right perspective. I’ve said this to people over and over again and I’ll repeat it here as an example of this point. About 10 years ago, when I was new to the profession, one of the really hot topics was outsourcing of technical services work. People were either up in arms against this trend or actively applauding it as revolutionary and innovative. Truth is, it was neither. Outsourcing has existed for a very long time in libraries and one big example of this is in the realm of shared cataloging. The Library of Congress distributed its cataloging records on 3×5 cards to other libraries throughout the U.S. and (maybe) the world, as long ago as the early 1900s. That is outsourcing!

Particularly in this era of the “social web” I am worried by so many librarians who are leading “the revolution” and proclaiming how wonderful and how great everything is that relates to blogs, wikis, instant messaging, etc. Those things ARE great but please, folks, get some perspective on them! Understand that libraries have ALWAYS striven to be social and interactive and patron-oriented. The way some of the library technorati talk these days, you’d think that libraries have been forbidding prisons until the social web came about. That’s ridiculous. Most of what is new is actually evolutionary, not revolutionary.

Don’t get me wrong: I am heartily in favor of trying new things, of experimenting, of innovating, etc. My wife calls me a technogeek and I guess that’s an accurate made-up word. My problem is just that new developments need to be understood and perceived through the lens of historical perspective.

Spring 2007 issue of LIBRA: LIBrary Reports and Announcements

The latest issue (Spring 2007) of LIBRA: LIBrary Reports and Announcements, is now available. LIBRA is a publication of The University of Chicago Library. I like to read each issue because that helps me keep informed about what’s going on at the place where I spent my formative years as a librarian. The latest issue mentions Chicago’s plans to emulate NCSU’s Endeca-powered online catalog. It also mentions the promotion to a newly defined position of Systems Librarian for Tod Olson, a longtime staff member at Chicago whose significant other is also a librarian and who recently completed his Master’s from UIUC GSLIS, receiving some noteworthy honors in the process. Congratulations to Tod!

Speaking at UIUC GSLIS and NASIG

Next week I will be speaking about electronic resource management at UIUC GSLIS. At the end of May I will be joining a panel of friends who are speaking at NASIG about alternative career experiences in libraries. These are my only speaking engagements for the foreseeable future. I continue to be amazed by how much other librarians are willing to commit to speaking at various conferences. Good for them, I guess.

As a side note, I am pleased that Mark Lindner of Off The Mark fame will join me on my trip to Louisville, KY to attend NASIG.

Linda Smith honored

If ever there was a librarian who deserves all of the honors she gets, it is Dr. Linda Smith, Associate Dean of the Graduate School of Library and Information Science at the University of Illinois at Urbana-Champaign. I was very pleased to read that she received yet another award, this one celebrating her pioneering achievement with the LEEP program (see link below). Linda is one of the hardest working and most selfless, service-oriented people I have ever known.

Smith Honored with Off-Campus Teaching Award

No teaching this year

Yesterday I made a decision to not teach a graduate course this year. I was asked again to teach Technical Services Functions in UIUC GSLIS’s LEEP program (http://www.lis.uiuc.edu/leep/), and I was grateful to be asked. But given the situation with Michele, she and I both felt it would be wise to not do anything extra for the foreseeable future. I am struggling just to fulfill my regular job duties at times and I feel quite distracted as it is. My boss told me she would fully support me if I wanted to teach again, which was nice.

This was a difficult decision to make. Although I know I have failed at it in a lot of ways, I enjoy teaching very much. Each time I teach this course, I gain more experience and become a bit better at doing it. The interaction with students is invigorating and it forces me to think in greater depth than I usually do about the whys and wherefores of technical services librarianship.

I am feeling kind of sad about this situation, yet I know it is the right decision. I hope some day I will have another opportunity to teach this or another course.

A discussion with Karen Calhoun

Tomorrow during class, Karen Calhoun, Associate University Librarian for Technical Services at Cornell, will be a guest to discuss the report she authored for the Library of Congress, entitled “The Changing Nature of the Catalog and its Integration with Other Discovery Tools.” I am really thankful that Karen so graciously agreed to meet online with my students and others from the UIUC GSLIS community and this final class session is one I have been anticipating with excitement for a long time. Karen’s report was part of required reading for class and the themes and issues it contains have cropped up time and again throughout this entire semester. I remember, for instance, with what passion the UIUC technical services librarians who met with the class on the first day discussed the report and its implications. This made a big impression on the class.

I have no idea how many people will tune in to join the online discussion but I suspect it will be quite a few, perhaps as many as 40 or 50 people. The report and Karen’s visit to the class tomorrow have generated a lot of interest among other faculty in the school as well as from other parts of the extended GSLIS community. Mark Lindner will do his sterling job as usual in terms of broadcasting the session and I know that he, too, is really looking forward to it.