The "dark side" discussion [Updated]

The main reason I was able to go to NASIG this year was that Anne McKee, program officer for the Greater Western Library Alliance (apparently known as GWLA, pronounced “Gwilla”), kindly invited me to participate in a panel discussion about alternative library careers for serialists. I jumped at the chance to present with friends and colleagues including Anne, Christine Stamison, Beverley Geer, Mike Markwith, and Bob Schatz. Anne represented consortia (the aformentioned GWLA), Christine brought the perspective of working for a subscription agent (Swets), Beverley with a journal publisher (Sage), Mike had a subscription agent (WT Cox) as well as PAMS1 background (TDNet), Bob represented book vendors (Coutts), and I came with a background working for a ILS vendor (Endeavor Information Systems, Inc., now Ex Libris Group) and in a corporate library.

Each of us limited our remarks to 7-8 minutes at Anne’s request in order to maximize the question and answer time with the audience, which numbered around 150 people. That isn’t much time to both describe our backgrounds, why we made the career decisions that we did, and offer pertinent advice as to what it takes to work in an alternative library career.

If you’ve been in the world of libraries for any length of time you will know quite well that there are persistent stereotypes and divisions between various forms of librarianship. For instance, cataloging people and acquisitions people are always supposedly against each other, public services conflicts with technical services, professional librarians and paraprofessionals, and on and on. One of the deepest rooted of these is the continual reference to the “dark side” — meaning, working in the for profit sector. There are many people in this profession who feel that theirs is a higher, better calling if they work in a public or academic library, i.e. a non profit environment. Often there is a lack of respect shown to those who “dare” to look for better wages and sometimes more challenging work in the business world. (Thus the reference to the “dark side.”)

This session, then, was an opportunity to highlight some of the many positives, and negatives, about working for a vendor and in other alternative situations.

One of the things that came up during everyone’s presentations as well as during the Q&A session afterward, was this issue of the “dark side.” I think the highlight of the entire session was when Eve Davis, who works for EBSCO, stated: “We joke about the divide, yet we seem to be perpetuating that very thing by mentioning it so often. Why don’t we stop using terms like ‘the dark side’ even in jest?”

[Updated June 11, 2007: I realized after I had posted this that my narrative just ended without going into any further detail about the session's content, so what follows is what I meant to write originally.]

Here are some of the impressions or things I especially recall from what other presenters had to say:

  • Several mentions by those on the panel of having a sense of impatience with the status quo. I thought this was interesting and noteworthy. Christine Stamison, for instance, talked about the process of implementing a new serials check-in form via a committee at The University of Chicago Library, and how that discussion took six months to come to a resolution. If I recall, she made some quip about how difficult it was to “turn the Queen Mary around.” I worked with Christine in the same environment and I can attest to the truthfulness of this observation. Sometimes things change too quickly in the for profit world, but it seems like all of the presenters preferred a faster pace of change and fewer meetings.
  • Anne, Christine, Beverley, Mike, and Bob all spoke about the supposed glamour of travel, how it really wasn’t that glamorous after all. Mike illustrated this by mentioning the number of times he warmed his McDonald’s hamburger on top of his hotel room’s TV set. Christine mentioned the fact that this kind of work life can be really lonely, and that you have to have a strong sense of self, that you have to really like who you are. Bob mentioned how much he regrets that travel takes away from time with his family.
  • MLS as union card. Beverley made this point, that in her view, the library degree is nothing more than a union card. That doesn’t mean it has no value (Anne also made this point); on the contrary, it establishes important common ground with clients. All of us agreed that we are librarians first and foremost. Anne mentioned, for example, filling out paperwork for her children’s school where she was asked to state her profession, and that she always answers the question with ‘librarian.’
  • It was funny to learn that Bob’s first job out of library school was at a taco shack of some sort in Oregon (his home state).
  • Support for professional involvement. Everyone on the panel agreed that they receive strong support for professional involvement from their employers. In some cases (and this has been my personal experience), such support is often stronger than what we would have received in an academic or public library. Christine mentioned that she requires everyone who reports to her to become NASIG members and to attend the conference each year.

Some of the points that I tried to make in my portion of the session:

  • Be sure to build a record of accomplishment. Then be willing and able to articulate what you’ve done and how it benefits you in various situations. What I was thinking of here, but failed to say explicitly, was the need for project management skills. That is huge. In every job I’ve ever held, the ability to plan and execute projects has been critical.
  • It’s not all about money. Yes, the grass is almost always greener on the for profit side of the fence. I pointed out that this was a motivating factor for seeking a job on “the dark side” (and I think this is true of the other panelists as well) but that it was far more important for me to have work that is challenging, fulfilling, and where I learn new things every day.
  • It is really important to be a quick study, meaning, be willing to learn and learn quickly. I pointed out that many of the jobs I’ve held were ones for which I had no prior background, but that I was able to succeed in them because of working hard to learn all necessary skills.
  • Have specific career goals in mind. Review them regularly, and understand that they may change over time. The example I gave was the difference in my career made by becoming a husband and father. When I was single, I devoted 95% of my time and energy to my career. Now that I have a family, they take precedence.

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1 PAMS refers to Publication Access Management System, a class of vendor-supplied services that helps libraries manage the e-content to which they provide access.

Some NASIG conference impressions

It’s no secret that NASIG is my favorite professional organization and that I enjoy NASIG conferences more than any other. Why? One reason is that there is nowhere I feel more at home than at NASIG. People are friendly, warm, supportive, thought-provoking, and do very interesting things both in their personal lives and professionally. The NASIG organization is all about relationships. Funny, that is exactly what serials are like, too. I remember my former professor and mentor, Kathryn Luther Henderson, writing about serials in a Serials Librarian article a long time ago and comparing serials to families.1

Aside from the many warm hugs I received from longstanding friends, here is a smattering of what I remember most about this year’s conference, in no particular order of importance:

  • My friend and fellow “way past it” NASIG president, Susan Davis, jokingly remarking that I had peaked early (referring to when I was NASIG president eight years ago) and it was all downhill from there.
  • My friend and another “way past it” NASIG president, Anne McKee, mistakenly using the word obituary when referring to me in her introduction of a session I took part in.
  • Listening in amusement (and sometimes, amazement) at the open mic session Saturday night as various attendees stood up in front of a supportive audience to tell funny stories, read poetry, or sing acapella. I laughed ’til I cried at the story told by friend Gail Patrick of Depauw University that involved a motorcycle trip, snakes, and a visit to a place known as “The Garden of Eden.” Then there was a hilarious story from one woman that involved her mother’s false teeth. One first-time attendee worked up the courage to sing a solo. The whole event was great!
  • Wonderful food and great conversations at the dine-arounds Friday and Saturday evenings. Saturday night especially featured fantastic food at a restaurant in downtown Louisville named Saffron that featured simple yet elegant Persian-inspired food. I had an incredible rack of lamb on a bed of basmati rice, accompanied by a wonderful old vine Zinfandel whose name I can’t recall. I also remember one morning when we sat down with someone I had known for many years who is a cataloger at a state institution in the Washington, D.C. area. She was there with her husband and in the course of conversing with them I was floored to learn that they are avid thoroughbred horse-racing buffs and that they own several racehorses! Even more amazing was the fact that her husband knew of someone with whom I grew up in east central Illinois who is now a highly successful trainer based at Arlington Racetrack. His comment about my classmate, whose name is Chris Block, was simply “Money in the bank; money in the bank.” I told them how much I was fascinated with thoroughbred horse-racing when I was growing up and how Chris planned to grow up to be a trainer and I was going to be his jockey. He has reached his dream but somehow I grew out of any jockey aspirations :-) They even invited me to go with them to one of the nearby stables where they were going to check on the status of one of the brood mares they own. Unfortunately I couldn’t do that because I needed to leave for home immediately after the conference.
  • Many stimulating conversations on personal and professional topics with Mark Lindner, who shared the car trip and conference hotel room with me. I really enjoyed getting to know him and was glad to spend time with him. One of his many strengths is that he is unabashedly open and frank about what he thinks and about his life.
  • Talking with Sanjeet-Singh Mann, a student grant award winner from UCLA’s Department of Information Studies, about the importance of values and ethics in librarianship, among other things.
  • Meeting and talking with Steve Black from the College of St. Rose about the serials course he teaches at SUNY Albany, and also learning about a podcast program he founded for his institution called Periodical Radio, which focuses on interviewing editors and publishers of magazines and periodicals. Steve is also the author of a recently published book on serials management from Libraries Unlimited entitled Serials in Libraries: Issues and Practices.

There was of course much more to the three days. I haven’t even mentioned anything about the sessions I attended. I’ll try to mention some things about that in a different post.

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    1Henderson, Kathryn Luther. “Personalities of Their Own: Some Informal Thoughts on Serials and Teaching About How to Catalog Them.” Serials Librarian 22, no. 1/2 (1992): 3-16.