Additional thoughts and comments from NASIG 2007

Below is a smattering of additional thoughts and comments from NASIG 2007:

Karen Schneider‘s paranoia and negativity about things like Google, EPA library closings, survival of small press publishers. Her purpose as a vision speaker was to stimulate debate and thought and I think she succeeded in that. I may not agree with her overall philosophy or approach to these issues but I think it is very healthy to step back and question some of the broader trends in librarianship and ask the hard questions about where they are leading us.

Brainstorming session intended to provide a forum for discussing the problem of reluctance on the part of members to run for office. I wish more people other than “old timers” had spoken up and that there had been more focus on concrete answers to the questions raised by the moderator (Katy Ginanni) and less on generalizations about “trust me, it is really, really good to serve on the Board.”

Dan Chudnov‘s emphasis on the need for simplicity in resource access and discovery. His reliance on iTunes as the standard for judging simplicity has many some flaws even if his general point is well taken. I especially liked his point about trying something out and tweaking it a little. That little tweak may pay off in huge dividends in terms of successful adoption of a new technology. I also think he has a great idea by proposing that libraries insert themselves into the realm of what he terms “service links.” These are available in just about every major media outlet on the web and commonly include links to Technorati, del.icio.us, and other social networking services.

Yet more assumptions about fellow librarians having or sharing the same — liberal — political approach and philosophy. E.g. several negative references to the current (Bush) administration, wearing t-shirt supporting a Democrat’s presidential candidacy, etc. Noticed Dan Chudnov’s reference in his speech to “liberal” vs. “right wing” — perhaps an unconscious but notable inflection of wording.

Importance of networking. I am not a social butterfly at all. In fact, lots of social interaction leaves me exhausted. (By contrast, others like my friend Beverley Geer get their energy from social interaction.) In spite of my natural shyness — some people tell me I come across as aloof — I keep trying to hone my skills and break down the barriers that hold me back from meeting new people. At NASIG this is easier for me to do than in some other situations. I enjoyed sitting next to people at the dine-arounds who were total strangers to me, conversing with them about their work, their interests, and issues of mutual concern. In this way I found out some really interesting details, such as the fact that one longtime NASIG member is an accomplished piano (and flute) player, with two Steinway grands. I learned a lot of interesting facts about the city of Houston from someone else, such as the fact that it had no zoning laws of any kind until relatively recently. Yet another conversation filled me in on what it is like as a foreign national to live in Johannesburg, South Africa (like living in a prison).

Discussion with a librarian from a university in the Southwest about what it’s like to have a non-librarian as library director and the drastic — good — changes brought about so that the library is once more popular with students as a destination.

Several mentions of “work / life balance.”

General recognition (I think) that ERMS are not working out well for many, at least not yet. I likened them to a solution in search of a problem in one open mic comment at a session and described my library’s very recent decision to get out of the vendor-supplied ERMS game altogether. There was some interest in open source solutions.

The "dark side" discussion [Updated]

The main reason I was able to go to NASIG this year was that Anne McKee, program officer for the Greater Western Library Alliance (apparently known as GWLA, pronounced “Gwilla”), kindly invited me to participate in a panel discussion about alternative library careers for serialists. I jumped at the chance to present with friends and colleagues including Anne, Christine Stamison, Beverley Geer, Mike Markwith, and Bob Schatz. Anne represented consortia (the aformentioned GWLA), Christine brought the perspective of working for a subscription agent (Swets), Beverley with a journal publisher (Sage), Mike had a subscription agent (WT Cox) as well as PAMS1 background (TDNet), Bob represented book vendors (Coutts), and I came with a background working for a ILS vendor (Endeavor Information Systems, Inc., now Ex Libris Group) and in a corporate library.

Each of us limited our remarks to 7-8 minutes at Anne’s request in order to maximize the question and answer time with the audience, which numbered around 150 people. That isn’t much time to both describe our backgrounds, why we made the career decisions that we did, and offer pertinent advice as to what it takes to work in an alternative library career.

If you’ve been in the world of libraries for any length of time you will know quite well that there are persistent stereotypes and divisions between various forms of librarianship. For instance, cataloging people and acquisitions people are always supposedly against each other, public services conflicts with technical services, professional librarians and paraprofessionals, and on and on. One of the deepest rooted of these is the continual reference to the “dark side” — meaning, working in the for profit sector. There are many people in this profession who feel that theirs is a higher, better calling if they work in a public or academic library, i.e. a non profit environment. Often there is a lack of respect shown to those who “dare” to look for better wages and sometimes more challenging work in the business world. (Thus the reference to the “dark side.”)

This session, then, was an opportunity to highlight some of the many positives, and negatives, about working for a vendor and in other alternative situations.

One of the things that came up during everyone’s presentations as well as during the Q&A session afterward, was this issue of the “dark side.” I think the highlight of the entire session was when Eve Davis, who works for EBSCO, stated: “We joke about the divide, yet we seem to be perpetuating that very thing by mentioning it so often. Why don’t we stop using terms like ‘the dark side’ even in jest?”

[Updated June 11, 2007: I realized after I had posted this that my narrative just ended without going into any further detail about the session's content, so what follows is what I meant to write originally.]

Here are some of the impressions or things I especially recall from what other presenters had to say:

  • Several mentions by those on the panel of having a sense of impatience with the status quo. I thought this was interesting and noteworthy. Christine Stamison, for instance, talked about the process of implementing a new serials check-in form via a committee at The University of Chicago Library, and how that discussion took six months to come to a resolution. If I recall, she made some quip about how difficult it was to “turn the Queen Mary around.” I worked with Christine in the same environment and I can attest to the truthfulness of this observation. Sometimes things change too quickly in the for profit world, but it seems like all of the presenters preferred a faster pace of change and fewer meetings.
  • Anne, Christine, Beverley, Mike, and Bob all spoke about the supposed glamour of travel, how it really wasn’t that glamorous after all. Mike illustrated this by mentioning the number of times he warmed his McDonald’s hamburger on top of his hotel room’s TV set. Christine mentioned the fact that this kind of work life can be really lonely, and that you have to have a strong sense of self, that you have to really like who you are. Bob mentioned how much he regrets that travel takes away from time with his family.
  • MLS as union card. Beverley made this point, that in her view, the library degree is nothing more than a union card. That doesn’t mean it has no value (Anne also made this point); on the contrary, it establishes important common ground with clients. All of us agreed that we are librarians first and foremost. Anne mentioned, for example, filling out paperwork for her children’s school where she was asked to state her profession, and that she always answers the question with ‘librarian.’
  • It was funny to learn that Bob’s first job out of library school was at a taco shack of some sort in Oregon (his home state).
  • Support for professional involvement. Everyone on the panel agreed that they receive strong support for professional involvement from their employers. In some cases (and this has been my personal experience), such support is often stronger than what we would have received in an academic or public library. Christine mentioned that she requires everyone who reports to her to become NASIG members and to attend the conference each year.

Some of the points that I tried to make in my portion of the session:

  • Be sure to build a record of accomplishment. Then be willing and able to articulate what you’ve done and how it benefits you in various situations. What I was thinking of here, but failed to say explicitly, was the need for project management skills. That is huge. In every job I’ve ever held, the ability to plan and execute projects has been critical.
  • It’s not all about money. Yes, the grass is almost always greener on the for profit side of the fence. I pointed out that this was a motivating factor for seeking a job on “the dark side” (and I think this is true of the other panelists as well) but that it was far more important for me to have work that is challenging, fulfilling, and where I learn new things every day.
  • It is really important to be a quick study, meaning, be willing to learn and learn quickly. I pointed out that many of the jobs I’ve held were ones for which I had no prior background, but that I was able to succeed in them because of working hard to learn all necessary skills.
  • Have specific career goals in mind. Review them regularly, and understand that they may change over time. The example I gave was the difference in my career made by becoming a husband and father. When I was single, I devoted 95% of my time and energy to my career. Now that I have a family, they take precedence.

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1 PAMS refers to Publication Access Management System, a class of vendor-supplied services that helps libraries manage the e-content to which they provide access.

In memoriam: Marla Schwartz

A kind and thoughtful colleague of mine passed away August 8 as the result of complications from ovarian cancer. Her name was Marla Schwartz and I was privileged to know her. She was a vital part of the international community of librarians who focus on serial publications. Please read In Memoriam written by Beverley Geer. It includes a lovely photo of Marla standing by the ocean.