Additional thoughts and comments from NASIG 2007

Below is a smattering of additional thoughts and comments from NASIG 2007:

Karen Schneider‘s paranoia and negativity about things like Google, EPA library closings, survival of small press publishers. Her purpose as a vision speaker was to stimulate debate and thought and I think she succeeded in that. I may not agree with her overall philosophy or approach to these issues but I think it is very healthy to step back and question some of the broader trends in librarianship and ask the hard questions about where they are leading us.

Brainstorming session intended to provide a forum for discussing the problem of reluctance on the part of members to run for office. I wish more people other than “old timers” had spoken up and that there had been more focus on concrete answers to the questions raised by the moderator (Katy Ginanni) and less on generalizations about “trust me, it is really, really good to serve on the Board.”

Dan Chudnov‘s emphasis on the need for simplicity in resource access and discovery. His reliance on iTunes as the standard for judging simplicity has many some flaws even if his general point is well taken. I especially liked his point about trying something out and tweaking it a little. That little tweak may pay off in huge dividends in terms of successful adoption of a new technology. I also think he has a great idea by proposing that libraries insert themselves into the realm of what he terms “service links.” These are available in just about every major media outlet on the web and commonly include links to Technorati, del.icio.us, and other social networking services.

Yet more assumptions about fellow librarians having or sharing the same — liberal — political approach and philosophy. E.g. several negative references to the current (Bush) administration, wearing t-shirt supporting a Democrat’s presidential candidacy, etc. Noticed Dan Chudnov’s reference in his speech to “liberal” vs. “right wing” — perhaps an unconscious but notable inflection of wording.

Importance of networking. I am not a social butterfly at all. In fact, lots of social interaction leaves me exhausted. (By contrast, others like my friend Beverley Geer get their energy from social interaction.) In spite of my natural shyness — some people tell me I come across as aloof — I keep trying to hone my skills and break down the barriers that hold me back from meeting new people. At NASIG this is easier for me to do than in some other situations. I enjoyed sitting next to people at the dine-arounds who were total strangers to me, conversing with them about their work, their interests, and issues of mutual concern. In this way I found out some really interesting details, such as the fact that one longtime NASIG member is an accomplished piano (and flute) player, with two Steinway grands. I learned a lot of interesting facts about the city of Houston from someone else, such as the fact that it had no zoning laws of any kind until relatively recently. Yet another conversation filled me in on what it is like as a foreign national to live in Johannesburg, South Africa (like living in a prison).

Discussion with a librarian from a university in the Southwest about what it’s like to have a non-librarian as library director and the drastic — good — changes brought about so that the library is once more popular with students as a destination.

Several mentions of “work / life balance.”

General recognition (I think) that ERMS are not working out well for many, at least not yet. I likened them to a solution in search of a problem in one open mic comment at a session and described my library’s very recent decision to get out of the vendor-supplied ERMS game altogether. There was some interest in open source solutions.

Visibility of library on organizational websites

It has always bothered me when a link to the library of a particular organization is not prominently featured on the home page of its website. This is particularly bothersome for educational institutions given the de facto role of the library as a centerpiece of learning. In fact when I browse the web or go directly to a known institution and do not see a prominent link to the library, this gives me a bad impression of that institution. In a previous job when I was responsible for library websites, the issue of placement for the link to the library was a battle that I had to fight with non-library campus IT folks, and fight fairly aggressively. In the campus website that existed when I came into that position, the link to the library was buried somewhere in a category for Academics, if I recall. Noone could find it. This, in spite of the fact that the library site was one of the most heavily used in the entire campus web structure. Fortunately after a campus website redesign, the link to the library was placed prominently on the home page for the institution.

So it was with a lot of interest that I read Steven Bell’s summary, posted to ACRLog, of a discussion on the COLLIB-L discussion list regarding this issue. One portion of Bell’s post particularly caught my attention:

Tom Kirk, library director at Earlham College, also brought up the value of examining web site data, but made the observation that data alone would hardly yield the information we need about student behavior in using institutional and library web sites. Until we do know more about how students use our web sites, Tom said, we may be unjustified in arguing for what belongs on a home page. As for alternatives, Tom suggested that many of our institutions have specialized portals for communicating with current students and faculty, where a more prominent library link could be placed. He also suggested that having the library under “academics” has “become a de facto standard alternative to a link on the home page?” So if they do move your library link from the home page to academics, don’t take it too badly.

This statement from Tom Kirk frankly astounds me, especially the part about having the library under “academics” being the “de facto standard.” Not true! And even if it is fairly common, I vehemently disagree that we should be satisfied with that! Furthermore, we should and often do have the data to back up the assertion that the link to the library belongs on the institution’s home page. And we should and do have data on how our students are using our sites. I would ask the question, are other campus wide sites being asked to adhere to this same requirement? Maybe, but in many cases, I doubt it, based upon personal experience.

One more point I’d make is that the library is not just for students, it’s for the whole institution including faculty, staff, and alumni. Even more than that, it is for the broader worldwide academic community. In other words, library websites, especially for educational institutions, have a worldwide audience and this is often overlooked. I mention this because one of the arguments I faced when in charge of library websites was to keep the library websites publicly available versus putting them behind a firewall and accessible only via an intranet. The argument for this restriction (made by non-library IT people) was that library resources and information was only for existing students, faculty, and staff, so therefore it needn’t be available to anyone else. Of course this is true when we think of licensed e-resources but this approach would make the library’s online catalog and other freely available resources invisible to anyone else.

I am not arguing that the library website deserves high visibility “just because.” But I find it troubling that the library’s online presence needs to be defended so often, and that there is frequently an assumption that the link to the library should be buried somewhere within an institution’s site.

Everyone has a double

There are some people who believe that everyone has a double, someone who looks just like him or her. Of course, I’m a skeptic. However, this theory gained a bit of validation for me when I received the latest issue of College & Research Libraries News in the mail yesterday. On the cover is a nice photo of Ray English, Azariah Smith Root Director of Libraries at Oberlin College, Oberlin, Ohio. English was on the cover because he was named this year’s Academic/Research Librarian of the Year by the Association of College and Research Libraries (ACRL). I have never met the man but when I first saw the cover photo of him, I could swear it was Marty Runkle, formerly library director at The University of Chicago Library, whom I have met. (I worked at The University of Chicago Library for several years under his leadership.) They certainly look alike! Weird. I wonder if they know each other or are aware of the resemblance? See for yourself. Take a look at the photo here of Marty Runkle and the cover C&RL cover photo of Ray English here.

Opening yourself up to the world

There is still a lot of debate about the usefulness and longevity of blogs. I can see both sides, i.e. that blogs can be dangerous, erroneous, harmful; and that blogs can be very beneficial, informative, and useful. One aspect to blogging that has also been discussed is its effect on one’s job or future job prospects. There was a good article about this in The Chronicle of Higher Education some months ago that resonated with me. Basically, the author advised against blogging, period, viewing it as detrimental in the job search process.

The reason it resonated with me is that I had recently been involved in a job interview (this was early last summer) in which the existence of this, my personal blog, played a significant role. This was a big surprise to me at the time, although it shouldn’t have been, I guess. Throughout the two day interview process at a private liberal arts university here in Illinois, my blog was mentioned several times. It even came up during the first meeting I had with members of the search process, when I met with two people from the library for an introductory meal the evening before the formal interview began. The next day during a part of the interview in which I met with other university (non-library) faculty, the topic of my blog came up again. I remember one faculty member brightly declaring to me, “I learned so much about you from your blog, including answers to questions that I could not have legally asked you in this interview! Oh, and by the way, you have wonderful children!” This, from a complete stranger, was rather weird and somewhat unsettling for me. Somehow I just didn’t think much about the possibility of someone Googling me and finding (and reading) my blog. The next day I was scheduled to give a formal presentation on a topic of my choice. I had had a topic in mind but after the comments about my blog, I decided to switch topics at the last minute to focus on blogs and blogging: what is a blog, how to create your own blog, uses of and implications of blogs and blogging for libraries. This was, in a way, an attempt to turn the tables on my interviewers. My audience consisted of students, staff, and librarians, about 10 or 12 people, including the library director. By the end of the session, each person there had created her or his own blog using Blogger. I thought it went well.

However, the upshot is that I was not offered the job. I have no idea what, if any, role my blog had in this library making that decision. But I do think that in some way, my blog did play a role, for good or ill, in how I was evaluated.

My point in telling this story is that I learned in that experience that you never know who might read your blog or when. I think I can confidently state that a personal blog can and does play a significant role in how people evaluate you, especially in job interviews. There is nothing I am ashamed of in what I’ve written here, but I do know that I have views and beliefs that many disagree with and might even feel threatened by. Does that mean I shouldn’t blog? No. But it does mean that I am far more aware of and careful about what I write in this blog. Like it or not, maintaining your personal blog is like opening yourself up to the world in ways that were not as easy to do in the past.

One final note: It is not easy to gauge the readership of one’s blog. Sure, you can get a vague idea from, say, how many are subscribed to your blog in Bloglines. Or you can use Google Analytics (a service which I really like) to obtain some idea of who, what, where, and when people are accessing your blog. But there is no single way to really know for sure, what the readership is. It’s a guessing game at best.

TPAS project log (or plog)

Yesterday Matt set up a project log (or plog) for TPAS. Check it out! This was Dan’s (my library director’s) idea. Matt, Dan, and I were quite excited about the success of the exploratory meeting we had with some other institutions within our consortium last Friday regarding TPAS, and this was something he suggested during the trip back home from Indianapolis. I think it’s a great idea. Trouble is, I’m becoming addicted to this whole blogging thing and now I have another one to contribute to! My oh my, am I in trouble…

PALNI meeting re TPAS

Yesterday Dan (my library director), Matt (one of the students with whom I work), and I went to Indy to meet with some other libraries within our consortium, PALNI, to demonstrate our periodical management system, which we call TPAS (Taylor Periodical Administration System). I have to admit to quite a bit of nervousness about the whole thing, for a number of reasons. Other libraries represented in the meeting included DePauw, Butler, Concordia, and the University of Indianapolis. There were also folks from INCOLSA in attendance. The meeting went much better than I ever expected. I am really pleased at the level of interest in and appreciation for the software we’ve spent so much time developing locally. There is a real chance that other libraries will implement it and then we can all benefit from not only cooperative use, but also cooperative development of this alternative to a vendor supplied system. I believe quite strongly in the benefits of open source and the positive reaction from other libraries to TPAS gives us the impetus we needed to further develop it to a point where we can make the software freely available as open source via SourceForge.