How you scan the news

I’ve had a subscription to PC Magazine for a while now.  Honestly, it’s a mixed bag.  Sometimes it contains really useful information; other times, it just seems like a forum for tech writers to blow hot air.  (Case in point, the terrible article written a few issues back by the previous editor-in-chief, Jim Louderback, predicting the utter failure of the iPhone.  This is the same guy who admitted in the most recent issue that he was totally wrong to sing the praises of Windows Vista.  Hmm.)

Whenever I receive an issue, I sit down and leaf through it looking for new and interesting things.  A story that caught my attention was one that discussed a report that studied website users’ eye movements when visiting news sites.  Below is a link to the heart of the report which is a schematic of a website labeling distinct areas where users’ eyes tend to focus, and for what kinds of content.  This is quite interesting stuff to me, not just because of thinking about how FML might be improved, but also in relation to my extensive involvement with a bunch of other people on launching a new library portal at my place of work.  We’re only now at the stage where user testing can commence in earnest.  User tests have been done before but now that we have something solid and functional in place, we can begin to see where improvements in the user interface and experience can be improved.

Turning the catalog inside out

I’ve mentioned before that I am annoyed when universities don’t link to their libraries on their home page, forcing me to hunt for the link through some other link (e.g. to “Academics”) or dropdown menu.

What if, on a library’s home page, there was no link to its online catalog? What then? It may sound odd but that’s exactly what has happened in the case of the library where I work. Perhaps even more bizarre is the fact that I don’t mind it at all :-)

The reason for my lack of concern is simple: Our library catalog data is deeply integrated into our website in various forms of search, browseable lists, subject lists, and so forth. Catalog data underpins just about everything. The online catalog still exists and is still maintained, but instead of forcing our users to use its interface to find stuff, we have turned the catalog inside out and integrated its data into our library portal in numerous ways.

I’ve worked on this for months. I knew that this new way of thinking was rather unusual or different but it didn’t really hit me how different it would be until our new portal went live a few weeks ago. I remember looking at the homepage and instinctively hunting for the link to the catalog before realizing, “Oh yeah, it’s not there. And oh yeah, that actually makes sense!” There are links to the catalog deeper into the portal, just not on the home page.

I’m still working through the implications of what, for me anyway, is a radical shift in thinking and approach.