My library was the first space on campus to go wireless, nearly three years ago. Wireless use increased dramatically over time but the existing 802.11b access points were slow and lacked full building coverage. About a month ago, our campus IT folks upgraded everything with new 802.11g WAPs that covered all floors. This is exciting not only because of better functionality for users, but also because for the first time, I can get detailed usage statistics that tell me how often and at what times the wireless network is used.
So…what’s the downside? Well, unfortunately, we have had to suspend our wireless laptop lending program due to outdated laptop equipment that we can no longer support. Too often the laptops are out of commission due to some problem or another, and we don’t have the funds to upgrade and support new laptops. This is really disappointing because I reported some time ago about the heavy (and growing) demand for this equipment. In other words, this is a high demand service that was obviously beneficial to many, yet it can’t be continued. Each year, more and more incoming students bring their own wireless-enabled devices, but still, I think we should support the many who can’t afford their own equipment.